Privacy Policy
Last updated: 22/07/2026
1. Data Controller
The data controller for the personal data collected on www.artez-spiritueux.com is:
- Company name: ARTEZ LLC
- Head office: Les Jamots, 40190 Arthez d'armagnac
- SIRET: 401 304 506 000 33
- Contact email for any questions regarding your data: contact@artez.fr
2. What data do we collect?
Depending on your use of the site, we may collect:
- Identification data: name, first name, email address, postal address, phone number
- Order data: purchase history, viewed products, cart
- Payment data: processed directly by our secure payment providers ([Stripe / PayPal) — ARTEZ does not store any banking data
- Connection data: IP address, browser type, pages viewed, duration of visit (via cookies and audience measurement tools)
- Data related to age verification, if applicable, to comply with regulations on alcohol sales
3. Why do we collect this data?
| Purpose | Legal basis |
|---|---|
| Process and deliver your orders | Execution of the contract |
| Verify your age (alcohol sales) | Legal obligation |
| Manage your customer account | Execution of the contract |
| Send you our newsletter (if subscribed) | Consent |
| Respond to your contact requests | Legitimate interest |
| Improve our site (visitor statistics) | Legitimate interest / Consent (cookies) |
| Comply with our accounting and tax obligations | Legal obligation |
4. Who has access to your data?
Your data is intended exclusively for:
- The ARTEZ team, in the context of managing your order and customer relationship
- Our technical service providers (website hosting, Odoo platform, payment providers, carriers) to the strict extent necessary for the execution of their mission
- The competent authorities, if required by law
Your data is never sold to third parties for commercial purposes.
5. How long do we keep your data?
- Order and billing data: 10 years (legal accounting obligation)
- Customer account data: duration of the business relationship + 3 years for commercial prospecting purposes
- Newsletter data: until you unsubscribe
- Audience measurement cookies: 13 months maximum
6. Your rights
In accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act, you have the following rights regarding your personal data:
- Right of access : obtain a copy of the data we hold about you
- Right to rectification : correct inaccurate or incomplete data
- Right to erasure : request the deletion of your data, subject to our legal retention obligations
- Right to restriction of processing
- Right to data portability : receive your data in a structured format
- Right to object, including to commercial prospecting
- Right to set guidelines regarding the fate of your data after your death
To exercise these rights, contact us at : contact@artez.fr
If you believe your rights are not being respected, you can file a complaint with the National Commission on Informatics and Liberty (CNIL) : www.cnil.fr
7. Cookies
The site uses cookies to :
- Ensure the proper functioning of the site (cart, login) — essential cookies, no consent required
- Measure the site's audience for statistical purposes
- [If applicable: deliver personalized or advertising content]
Upon your first visit, a banner allows you to accept or refuse non-essential cookies. You can change your preferences at any time via your browser settings or the site's cookie management banner.
8. Data security
ARTEZ implements appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure, including through the encryption of payment data by our certified service providers.
9. Modification of this policy
ARTEZ reserves the right to modify this privacy policy at any time. The version in effect is the one published on the site at the date of your visit.